GenAI will be utilised to make NICE website more patient friendly


The Nationwide Institute for Well being and Care Excellence (Nice) can be utilising generative AI (GenAI) to make its web site extra patient-friendly.

Talking throughout a session on the NICE convention 2023, held in Manchester on 7 November, NICE CEO Dr Sue Roberts mentioned that the organisation is seeking to rework its web site with a GenAI steadily requested questions (FAQ) web page that can collate data from a number of pages simply.

Roberts mentioned: “Typically you’ve learn our steering and suppose, that’s not precisely what I wished, my precise query is one thing else.”

This isn’t the one change the physique is seeking to make to its web site, with issues being made to permit clinicians and sufferers to navigate the location extra effectively.

Roberts added: “We acknowledge that it’s a must to be considerably of a specialist to navigate the NICE. We would like sufferers and any form of healthcare skilled to be studying NICE steering. So this 12 months, we’re reorganising our web site attempting to eliminate a number of the thickets.”

AI was a big topic of conversation at the conference, the primary held since 2019, with Roberts including that not a lot has modified when it comes to the ‘massive speaking factors’ since they final convened.

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One of many subject areas which was mentioned closely was using AI, machine studying (ML) and expertise within the ‘again finish’ of healthcare, with discussions about the way it may very well be used to create discharge stories and assist enter affected person information to programs as an try to scale back workload to profit the already overstretched workforce of the NHS.

Though not presently accepted, NICE can also be the way it will accept AI evidence in 2024.

One other approach it might have an effect within the UK quickly could be elevated use of distant affected person monitoring, creating “dwelling wards”. As per a GlobalData report, the distant affected person monitoring market is predicted to be value $760m in 2030.

One problem for the NHS raised by an attendee was the price of medical system expertise, with questions requested about whether or not this may very well be higher regulated to make it simpler for the NHS to entry the newest expertise.



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